Who We Are
DIRRAN ORGANIC (“we,” “us,” or “our”) operates the website www.dirranorganic.com. Our mission is to deliver premium beauty products with transparency and care. We are committed to ensuring a seamless and reliable shipping process so that your shopping experience is effortless and satisfying.
Countries & Regions Served
We currently ship to:
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United States (all states)
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International destinations (selected countries worldwide)
Processing & Handling Time
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Order Cut-Off: 12:00 PM Eastern Time (ET). Orders placed after this time add one business day to the delivery estimate.
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Handling Time: 1–2 business days (Monday–Friday).
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Note: Orders are not processed on weekends or public holidays.
Delivery Timelines
United States
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Handling Time: 1–2 business days (Monday–Friday)
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Transit Time: 2–5 business days (Monday–Friday)
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Total Delivery Time: 3–7 business days
International
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Handling Time: 1–2 business days (Monday–Friday)
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Transit Time: 3–8 business days (Monday–Friday)
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Total Delivery Time: 4–10 business days
Shipping Costs
United States
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Free Standard Shipping on orders over $50
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Standard Shipping Fee: $7.99 per order
International
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Express International Shipping: $21
Carriers & Tracking
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We ship using UPS, USPS and FedEx.
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Tracking details will be sent via email once your order has shipped.
Duties & Taxes (International Orders)
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International customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.
Delivery Delays & Exceptions
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Delivery times may be affected by weather conditions, customs clearance, or carrier delays.
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Orders placed during peak seasons (holidays, sales) may take longer to process.
Wrong Address / Failed Delivery Policy
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Please ensure your shipping address is correct at checkout.
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DIRRAN ORGANIC is not responsible for failed deliveries due to incorrect or incomplete addresses.
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If a package is returned to us, reshipping fees may apply.
Lost or Damaged Items
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Damaged Orders: Contact us within 48 hours of delivery to initiate a resolution.
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Lost Orders: Reach out immediately for assistance.
Returns
For detailed return instructions, please refer to our Returns Policy.
Contact Information
DIRRAN ORGANIC LLC
66 W Flagler St, Suite 900-7309
Miami, Florida 33130,
United States
Email: contact@dirranorganic.com
Customer Service Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)