Privacy Policy
Last updated: October 1, 2026
DIRRAN ORGANIC LLC ("DIRRAN ORGANIC," "we," "us," or "our") respects your privacy. This Privacy Policy explains the types of personal information we collect when you visit dirranorganic.com, place an order, create an account, contact us, join our marketing programs, or otherwise interact with our services.
Information We Collect
We may collect information that you provide directly to us, including:
• Name, email address, telephone number, billing address, and shipping address.
• Account and customer profile information.
• Order, purchase, return, refund, and customer service information.
• Marketing preferences and communications you send to us.
• Payment transaction information needed to process a purchase. Payment card details are generally processed by our payment providers and are not stored by us in full.
We may also collect information automatically when you use our website, including:
• IP address, browser and device information, operating system, and approximate location derived from technical information.
• Cookies, pixels, advertising identifiers, and similar technologies.
• Information about how you use our website, including pages viewed, interactions, referral information, and shopping activity.
How We Use Personal Information
We use personal information to:
• Process and fulfill orders, payments, returns, refunds, and customer service requests.
• Create and manage customer accounts.
• Communicate about orders, products, services, and account activity.
• Operate, secure, troubleshoot, and improve our website and services.
• Analyze website performance and customer interactions.
• Personalize content, product recommendations, and advertising where permitted.
• Send marketing communications when you have opted in or where otherwise permitted by law.
• Prevent fraud, protect our rights, and comply with legal obligations.
Cookies and Similar Technologies
We and our service providers use cookies and similar technologies for essential website functions, analytics, personalization, and advertising. Where required, Shopify's cookie consent tools allow visitors to manage non-essential cookie preferences.
Advertising, Analytics, and Data Sharing
We use Shopify and may use analytics, advertising, social media, and marketing service providers to understand website usage, measure marketing performance, personalize experiences, and deliver or measure advertising.
Depending on the service and applicable law, certain information such as device identifiers, browser activity, purchase activity, or hashed contact information may be shared with service providers and advertising partners for these purposes.
We do not state that we collect government-issued identification numbers, Social Security numbers, passport numbers, driver's license numbers, health information, CCTV recordings, or call recordings as part of our ordinary online retail operations unless we separately notify you when such information is actually required for a specific purpose.
Your Privacy Choices
You can unsubscribe from marketing emails or text messages using the unsubscribe or opt-out instructions provided in those communications.
Shopify provides privacy controls that may allow visitors in applicable regions to manage cookie preferences and opt out of certain data sharing or targeted advertising. Where required by applicable law, we will honor supported privacy preference signals and valid privacy requests.
You may also contact us to request access to, correction of, or deletion of personal information, or to ask questions about how your information is used, subject to applicable law and verification requirements.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and business records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, and regulatory requirements.
Service Providers and Third Parties
We may disclose personal information to service providers that help us operate our business, including ecommerce platform providers, payment processors, fulfillment and shipping providers, customer support tools, analytics providers, marketing platforms, fraud-prevention providers, and technology service providers. These providers may process information on our behalf or under their own applicable terms and privacy notices.
International Processing
Our ecommerce platform and service providers may process or store information in the United States and other countries where they operate. Privacy protections may differ between jurisdictions.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our online store. If you believe a child has provided personal information to us, contact us so we can review and address the request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. The "Last updated" date above indicates when this policy was most recently revised.
Contact Us
DIRRAN ORGANIC LLC
66 W Flagler St, Suite 900-7309
Miami, Florida 33130
United States
Email: contact@dirranorganic.com
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (EST)